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Exploring innovation in public recreation and community design

Spring Sports Now: How to Plan Bleachers by DecemberEducationalFacility PlanningSports & Recreation

Spring Sports Now: How to Plan Bleachers by December

As the weather cools and outdoor sports move indoors, empty bleachers often signal the end of another active…
November 12, 20255 min
Planning for the Year Ahead: Partner with Kay Park for Complete Site Development SolutionsParks & RecreationPlanning & Design

Planning for the Year Ahead: Partner with Kay Park for Complete Site Development Solutions

TEST Planning for the Year Ahead: Partner with Kay Park for Complete Site Development Solutions As the fiscal…
October 29, 20254 min
Choosing the Right Benches for Lasting Comfort and CommunityCommercial Outdoor FurniturePark & Recreation Equipment

Choosing the Right Benches for Lasting Comfort and Community

As the vibrant days of summer transition into the crisp, colorful season of fall, outdoor spaces take on…
October 15, 20254 min
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FAQs

Find answers about our commercial bench offerings and specifications.

Are Kay Park’s products weather-resistant?

Yes. Kay Park designs commercial outdoor furniture and recreation equipment for long-term outdoor use, with many product pages highlighting weather-resistant materials and finishes. For example, its aluminum bleachers are described as weather-resistant and built to withstand harsh outdoor conditions, and other products feature corrosion-resistant metals, powder-coated finishes, and durable fiberglass components made for public spaces.

Can benches be customized?

Yes, we offer customization options for color, dimensions, and mounting configurations. Work with our team to match your specific site requirements and aesthetic preferences. Custom orders typically ship within four to six weeks.

Can I customize Kay Park products for my specific needs?

Yes. Many Kay Park products can be customized with options such as colors, finishes, accessories, mounting styles, bleacher wraps, and layout configurations. Custom quote support is also available for projects that require specific dimensions, branding elements, ADA features, or other site-specific details.

Can I purchase replacement parts for Kay Park products?

Yes. Replacement parts are available for select products, including pedal boats, and drawings are available to help identify the correct components. For older pedal boats manufactured before 1994, some parts may require modifications for compatibility.

Can Kay Park help with matching products across a site or project?

Yes. Kay Park offers a broad product line with multiple material, finish, color, and configuration options, which makes it easier to coordinate products across parks, campuses, campgrounds, and other outdoor spaces. Custom colors and project-specific options can also help create a more unified look across a site.

Can Kay Park products be used year-round outdoors?

Yes. Kay Park products are designed for outdoor use and built with materials suited for year-round performance in many environments. Material selection, finish options, and proper product choice all play a role in how products perform across seasons and site conditions

Do you manufacture products for long-term outdoor use in harsh weather?

Yes. Kay Park products are built for long-term outdoor performance with durable materials and finishes that resist weather, corrosion, and heavy public use. Many products are specifically designed for parks, schools, campgrounds, and other exposed environments where long-lasting performance matters.

Do you offer bulk purchasing or discounts for large orders?

Large orders and multi-product projects can be quoted based on your specifications, quantities, and delivery requirements. For bigger projects, the best approach is to request a custom quote so pricing, lead times, and product options can be matched to your scope.

Do you offer products that comply with ADA (Americans with Disabilities Act)?

Yes. Kay Park offers ADA-compliant and mobility-device-accessible products, including accessible drinking fountains and bleacher solutions with wheelchair spaces, ramps, and companion seating options. These solutions help parks, schools, and municipalities create more inclusive outdoor environments.

Do you offer quick-ship or ready-to-ship products?

Yes. Kay Park offers quick-ship items, and select products ship in approximately seven days. For higher quantities or project-specific lead times, the team can provide updated production and shipping information.

Do you provide installation services for your products?

Kay Park provides specification sheets, assembly instructions, and installation guidance for many products. Mounting options such as surface mount, in-ground, and portable configurations are available across the product line, making it easier to choose the right setup for your site. For project-specific installation questions, the team can help you review product requirements and available documentation.

Do you ship internationally?

We currently ship throughout the United States and Canada. International orders require special arrangements and additional lead time. Contact our sales team for a quote on your specific location.

Do your products require assembly?

Some products do require assembly. Many items ship knocked down to reduce freight costs, and specification sheets or assembly instructions are available on the website for many products before purchase.

How can I contact Kay Park for customer support?

You can reach Kay Park by phone at (866) 741-8266 or (800) 553-2476, or by email at [email protected]
. The mailing address is 1301 Pine St., Janesville, IA 50647, and sales hours are 7 a.m. to 5 p.m. Central.

How do I find the right product for my budget and space requirements?

The best approach is to compare material options, mounting styles, dimensions, and product configurations based on how your space will be used. Kay Park offers a wide range of sizes, layouts, and material choices, and custom quote support can help narrow down the best fit for your budget, traffic level, and site conditions.

How do I get a quote for large quantities of equipment?

Large orders and multi-product projects can be quoted based on your quantities, layout, delivery needs, and site requirements. The easiest way to get started is to request a custom quote by phone or through Kay Park’s quote process so pricing and options can be tailored to your project.

How long is the warranty?

All commercial benches come with a five-year structural warranty covering defects in materials and workmanship. Weather-related wear is excluded from coverage. Extended warranty options are available upon request.

What about installation support?

We provide detailed installation guides and technical drawings with every order. Our team is available to answer questions during the installation process. For complex projects, we can connect you with certified installers in your region.

What are the shipping options for Kay Park products?

Shipping options vary by product and order size. Quick-ship items are available on select products, and shipment verification includes tracking details when your order ships. Depending on the order, delivery may be curbside by common carrier, with optional services such as liftgate delivery, residential delivery, or call-ahead service available for an additional charge. Larger orders may ship LTL freight.

What is the return or exchange policy for Kay Park products?

Returns must be initiated within 60 days of receiving the product. Items must remain in original packaging and be unassembled to qualify, and photos of each piece are required before pickup is scheduled. A minimum 20% restocking fee applies, and customers are responsible for return shipping costs, including the original freight charges. Credits are issued after the returned items are inspected.

What is the warranty on Kay Park products?

Kay Park products are backed by a one-year warranty on materials and workmanship, excluding labor, transportation, vandalism, misuse, and acts of God. Warranty claims must be submitted within one year and include the original invoice or invoice number. Wood products are not covered for natural weather-related changes such as fading, checking, twisting, splitting, warping, or splintering.

What makes Kay Park products stand out from other outdoor recreational equipment brands?

Kay Park combines commercial-grade durability, customization options, responsive customer service, and American-made craftsmanship with a strong commitment to sustainability. As a family-owned company with roots dating back to 1954, Kay Park also operates with 100% solar power and serves a wide range of outdoor spaces with products designed for long-term performance.

What materials are used in Kay Park products?

Kay Park products are available in a range of commercial-grade materials, including aluminum, galvanized steel, steel, fiberglass, treated wood, recycled plastic, and powder-coated finishes. Material options vary by product category, making it easier to match durability, maintenance needs, appearance, and budget to your project.

What materials do you use?

Our benches are built from durable steel and powder-coated finishes designed to withstand weather and heavy use. Each piece is engineered for parks and public spaces where durability matters. We select materials that age well and require minimal maintenance.

What types of facilities are Kay Park products designed for?

Kay Park products are built for a wide range of public and commercial outdoor spaces, including parks, schools, municipalities, campgrounds, hospitality properties, athletic facilities, and other high-traffic gathering areas. The product line is designed to support spaces that need durable, functional furnishings and recreation equipment built for everyday use.

Need more help?

Reach out to our team for detailed project consultation.

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